Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

In case of a high volume of orders, processing times may be slightly delayed. Customers will be notified if there is a significant delay in shipment.

Shipping Method

All orders are shipped using standard ground shipping services.

Shipping Time

Estimated delivery time is between 5–8 business days depending on the destination within Italy.

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, public holidays, or other unforeseen circumstances.

Shipping Cost

Free shipping is provided on all orders.

Shipment Confirmation

Once an order has been shipped, a shipping confirmation email with tracking information will be sent to the customer.

Delivery Issues

Customers are responsible for providing accurate shipping information at checkout. Incorrect or incomplete addresses may result in delays or failed deliveries.

If a package is lost, damaged, or delayed during transit, customers should contact customer support for assistance.

Undeliverable Packages

Packages returned due to failed delivery attempts or incorrect address information may require additional shipping arrangements before reshipment.

Customs and Duties

Orders shipped within Italy are not subject to additional customs duties or import taxes.

Contact

For any shipping-related questions or assistance, customers may contact customer support through the official contact channels provided on the website.